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Terms & Conditions



Reservations (using the course booking form available on the website) will be accepted in writing by e-mail, fax or letter.  Provisional bookings made by telephone must be confirmed in writing within 7 days.  Reservations from a company must include an official purchase order number.  


All fees (both course fees and examination fees) will be invoiced when the course booking form is received.  They are payable within 30 days from the date of the invoice or prior to the start of the course – whichever is sooner.

All quoted fees are exclusive of VAT.  This will be added to the quoted fees at the standard rate then in force.

Fees quoted on the website for courses are correct for Invoices issued until 31 July 2019.  The Management Skills Centre Limited reserves the right to alter fees in subsequent years. 

Course Cancellation

The Management Skills Centre Limited reserves the right to cancel or alter the dates of any course where there are insufficient delegates, without any liability. 

Every effort will be made to place the delegates on the next available course.  Where it is not possible to agree an alternative course, all monies paid by the delegate for the cancelled course will be refunded in full.


Course bookings may be transferred to colleagues from within the same organisation at no charge.  Note that where a qualification examination is included in the course, the rules and conditions then in force of the awarding body (e.g. APM) apply to the examination fees and to admittance to the examination.

Terms for Cancellation of Course Bookings 

Cancellation will be accepted by telephone but must be confirmed immediately in writing.  Refunds of course booking fees will be made where notice is given as follows:


a)     30 or more calendar days before the start of the course – 100%.

b)     15 to 29 days  - 50%

c)      Less than 15 days – 0%

Terms & Conditions